News
Managing Conflict and Difficult People Workshops
Published Tue 23 Mar 2021
Candor Training presenter, Ian Crawford will deliver the workshops in partnership with DLGSC. The course is designed to develop the skills of coaches, officials and committee members to better manage conflict and deal with difficult people and is suitable for clubs, associations and Local Government Authorities. The content of the workshop includes:
• Identifying conflict in its early stages before it erupts into crisis
• Preventing conflict arising in the first place
• Use of verbal strategies and body language to diffuse conflict
• Asking the one question that could stop conflict immediately
• Dealing with conflict on social media.
Book via this link.
