The Department of Local Government, Sport and Cultural Industries invites members of the sport and recreation industry to submit an Expression of Interest (EOI) form to attend the ‘Managing Conflict and Difficult People Workshops’. Please note all workshops are now online.

Conflict in sport can arise in many ways, such as:
• Selecting athletes onto representative teams.
• Interpreting the rules of the game.
• Deciding which direction to take the club into the future.

Workshop overview:
Presented by Ian Crawford from Candor Training, this course is designed to develop the skills of coaches, officials, and committee members to better deal with difficult people while preventing and managing conflict by investigating strategies to:
• Identify conflict in its early stages before it erupts into crisis.
• Prevent conflict arising in the first place.
• Use verbal strategies and body language to diffuse conflict.
• Ask the one question that could stop conflict immediately.
• Dealing with conflict on social media.

View the flyer here

Click here to register