With our best intentions to deliver and engage in sailing in a fun, safe and fair manner, it’s not a matter of ‘if’ but ‘when’ we are met with difficult people and conflict.

Conflict can arise in sport in many ways – selecting athletes onto a representative team, interpreting the Racing Rules of Sailing or even deciding which direction to take the club into the future.

This course is designed to develop the skills of instructors, coaches, officials, participants and committee members to better prevent, manage conflict and deal with difficult people.

Presented by Ian Crawford, the course will investigate strategies to:

• Identify conflict in its early stages before it erupts into crisis;
• Prevent conflict arising in the first place;
• Use verbal strategies and body language to diffuse conflict;
• Ask the one question that could stop conflict immediately;
• Deal with conflict on social media.

When: Tuesday 3 September 5:15pm - 7:45pm

Where: The Ballroom, South of Perth Yacht Club

Cost: FREE, please note cash bar available to purchase refreshments